**IMPORTANT INFORMATION - CORONAVIRUS (COVID-19)**
Changes to Clinic procedures as a result of the coronavirus (COVID-19)
In order to keep our patients and staff safe, we have implemented some changes to our routine systems, including those for appointments, prescriptions, and queries. These changes are focused on reducing unnecessary footfall into the surgery.
All appointments will be assessed by a clinician over the phone. If the clinician feels you need to be assessed face to face, arrangements will be made on an individual basis.
All prescriptions will be processed electronically. If you have a nominated pharmacy, your prescription will be sent to them via the Electronic Prescription Service. If you usually collect a prescription or token from us, please take a note of your NHS number and provide this to your chosen pharmacy. Once we have processed your request, they will be able to download your prescription at whichever pharmacy you choose to use. There are a very small number of medications for which we are unable to process prescriptions electronically – you will be advised if any of your medications fall into this category and alternative arrangements will be made for you.
For routine queries, please use the NHS website or contact us by phone.
Important information about the coronavirus (COVID-19)
The NHS across the Cambridgeshire and Peterborough will be better prepared for outbreaks of new infectious diseases if the public follows Public Health England advice.
The latest advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
- A high temperature or
- A new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home. Stay At Home advice can be found here.
Use the NHS 111 online coronavirus service if:
- You feel you cannot cope with your symptoms at home
- Your condition gets worse
- Your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here.
Welcome to Westwood Clinic
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
There is a large practice car park in front of the building. Additional free parking is available in front of Hampton Court Parade.
There are no steps in the surgery and toilet facilities are available.
(Site updated 19/03/2020)