FLU SEASON IS UPON US AGAIN:
We are anticipating starting Flu Clinics week beginning 17th September and all eligible patientw will be contacted to arrange an appointment.
Flu vaccinations are changing this year. There will be a different type of vaccine provided to patients over age 65 compared to those eligible patients under age 65, which is based on the latest scientific evidence of the new vaccine being much more effective for older patients. This will make organising flu clinics and administering vaccines opportunistically a little more complex than in previous years . We’ve had to order the different vaccines based on the numbers of patients in each age group vaccinated last year, so hopefully this will match this year’s needs.
It’s also as important as ever that out patients get their vaccinations from the surgery rather than elsewhere, to ensure we use our full order and help prevent any financial loss to the surgery.
Not many people are aware, but we have to order our flu vaccines nearly 1 year in advance. Practices had lots of problems last December/January when conflicting advice was given by NHS England regarding this new vaccine. This caused orders to need to be changed twice! The sole supplier of the new vaccine is already reporting issues affecting delivery dates this coming autumn, which is perhaps not too surprising when they are supplying every single surgery, pharmacy and other provider. To be honest with you all, we are concerned that there may be some problems this flu season which will be outside of our control. We hope we are wrong, but I would warn that we may need to make last minute changes to clinics if our vaccine supply is affected.
There has been a change to the GP contract regarding patient access to medical records online. Once full coded data is available then Westwood Clinic will be offering patients access to their clinical records. This message will be updated when this service is available. For full details see the information in the Online section of this website.
The surgery has just undergone it's CQC Inspection and we are pleased to announce that the surgery was graded as being 'Good'. Here is a link to the CQC website where the full report is available https://www.cqc.org.uk/location/1-537739816
From 1st April 2015 you will be able to book online appointments up to 2 weeks in advance with a GP. 3 slots per GP per session will be available. These slots will show the times you can book, but if no slots are avaliable then they have already been booked. No patient can book more than 1 online slot and they are only for 10 minuttes. Doctors WILL NOT take bloods, or do injections,dressings. You are also able to cancel ANY appointment you have booked at the surgery using the online service
If you do not currenly have one, you can request a password and log-in for online services by sending an email in the 'Contact Details' section of this website - this also applies if you have lost your password/login details. You can also contact the surgery for these details.
Friends and Family Test
The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help NHS England to improve services for everyone. If you would like to give your feedback on care you receive at Westwood Clinic please click on the Friends and Family Test opposite. You will also be able to see what others think of the surgery.